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Step 1
Choose from four different
Chart Styles
:
–
Bar
Chart
–
Pie
Chart
–
Donut
Chart
–
Funnel
Chart
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Step 2
Select the Starting and Ending date for the desired report.
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Step 3
Select the desired
color palette
for your report.
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Step 4
Optionally, choose the
output format
, if saving your report to disk.
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Alarm Management Reports
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Alarm Raw Data by Blueprint
Overview of all Alarm data sent to the Notify.com Alarm Management system. This data represents all alarm data, from all sources–regardless of whether the incoming data fired an alarm, or not.
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Total Alarms Fired by Blueprint
Overview of all Alarms fired by the Notify.com Alarm Management system. Alarms are categorized by the Blueprint associated with the alarm data.
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Total Alarms Fired by Alarm Name
First, select the desired Blueprint. This report provides an overview of all Alarms fired, for the selected source.
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Alarm Suppression Report
Notify.com implements a feature referred to as
Alarm Suppression
.
Alarm Suppression prevents multiple alarms from firing when identical alarm data is received in a short period of time. These bursts of identical alarm data are often referred to as
alarm storms
.
The Alarm Suppression Report represents the number of duplicate, suppressed alarms, over the selected period of time.
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Escalation Reports
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Total Activated Escalations
Every Notify.com Alarm is associated with an
Escalation
. Escalations determine the people notified, or automated actions taken, until the Escalation is either
Stopped
, or
Times out
.
This report displays all activated Escalations, for the selected time period.
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Escalation Detail
First, select the desired Escalation. This report provides an overview of the Notify.com Alarms that resulted in activation, of the selected Escalation.
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Stopped Escalations
This report displays all Escalations that were Stopped. An escalation is stopped via the Notify.com web interface, or using
One Touch Reply
for PUSH, Voice, SMTP and SMS.
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Timed Out Escalations
A timed out Escalation represents an Alarm that was not responded to, by any of the users in the chain of notification.
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Notification Reports
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Total Notifications
Total Notifications sent by Notify.com for the selected time period.
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Total Notifications By User
First, select the desired User. This report displays all notifications sent by Notify.com, for the selected user, over the selected period of time.
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Primary Emails Sent
Total number of Primary Emails sent, by User.
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Alternate Emails Sent
Total number of Alternate Emails sent, by User.
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Primary SMS Messages Sent
Total number of Primary SMS Messages sent, by User.
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Alternate SMS Messages Sent
Total number of Alternate SMS Messages sent, by User.
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Voice Phone Calls Sent
Total number of Voice phone calls sent, by User.
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PUSH Notifications Sent
Total number of PUSH notifications sent, by User.
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Acknowledgement Reports
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Message Acknowledgements Overview
This report provides an overview of the time to acknowledge every message sent by Notify.com, over the selected time period.
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Message Acknowledgement Time Ranges
First, select the low and high time boundaries of message acknowledgement. This report details the users that acknowledged their Notify.com message within the selected time boundary.
Notify.com users acknowledge their messages via the Notify.com web interface, or by using
One Touch Reply
for PUSH, Voice, SMTP and SMS.
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Unacknowledged Messages
This report displays all users that failed to acknowledge a Notify.com message, over the selected time interval.
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Message Acknowledgement By User
This report displays the amount of time it took the selected user to acknowledge their Notify.com message, over the selected time period.
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